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myMarina App and V-Assist

Once again, Soldiers Point Marina is riding the technology wave with the introduction of the myMarina app.

The myMarina app allows you to request assistance with:

  • Request assistance with parking
  • Request a Courtesy Car
  • Unloading and taking supplies/luggage to the boat
  • Pre-fueling the boat
  • Wash down, turn on fridges, air con etc
  • Order ice, food, alcohol
  • Assistance with leaving and arriving on the marina

The App is easy to activate and use, with a user name and password set up via at the Soldiers Point Marina office.

The Boat Shed Café and The Deck Café provide a magnificent range of snacks and meals which can be ordered via myMarina. All food and alcohol delivered to the boat are billed to your account at cost.

The myMarina app also links with V-Assist to provide ease of communications with you and the marina. It means that you can plan ahead and help us ensure we have everything ready for you when you arrive by car or return by boat.

V-Assist keeps us on alert when you come near the marina on land or on water.  Each customer is issued with 2 tags, similar to those used for toll roads, one for the car and one for the boat.  On approach by road, an alert is triggered as they pass a sensor about 3 km from the marina, which identifies the Customer’s car, generating a text message to us advising that you are approaching.

This allows us to be prepared to assist you with ie, parking your car in the customer car park, unloading supplies, assisting with luggage, shopping etc. to the boat, stowing the items and making the boat ready for your use.

In the case of a boat returning to the marina, a sensor located on a nearby point triggers the message and the Dock Master is advised that you are approaching. This readies assistance for mooring and for us to assist you with unloading and returning to your vehicle.

Further information & assistance

Call Darrell Barnett or Carmen Holden on 02 4982 7445 or email db@soldiersptmarina.com.au

Download the myMarina app

    

Live Weather

Current temp: 21.2 C
Wind direction: 101°
Wind speed: 3.15 km/h
Barometer: 1024.9 hPa

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Testimonial

Being a Sailtime member at Soldiers Point Marina for 2.5 years now has only reinforced my decision not to the buy outright, but rather pay a monthly fee and be able to walk on and off the yacht without any worries. So, what do you get as a Sailtime member at Port Stephens for your monthly?

First up, access to the yacht. The vessel is 5-year- old Jeanneau 379. And it is a treat to sail. Either single-handed or with a crew, the yacht is easy to sail, well-mannered in most conditions, and very comfortable for overnight and extended stays. The maintenance level is high. Much TLC is bestowed on this vessel by the marina staff so it looks in excellent condition. All maintenance and mechanical glitches are dealt with quickly by Darrell Barnett and his marina staff.

The marina. Access to the numerous facilities in this 5-star marina is included with Sailtime membership. Guests we’ve had on board who are new to the area are universally impressed with the facilities.

The service level. Exceptional. Nothing is too much trouble for Darrell and his staff. Always courteous, cheery, attentive and professional in their service delivery – not just for Sailtime members, but for everyone at the marina.

Finally, the sailing venue. No more needs to be said other than it is Port Stephens. Inshore and offshore – the location provides a wealth of opportunities to develop new sailing skills or to build on existing sailing experience. All in all, we found Sailtime to be an engaging and rewarding experience.

A big thumbs up!

Richard